New Canada Post Shipping Rules
We used to provide affordable untracked shipping option through Canada Post. This worked reliably for many years. Unfortunately, with the onset of the COVID-19 pandemic, the situation has changed for the worse. Many of our Canada Post shipments were lost, many others were severely delayed. Therefore, we can no longer offer untracked Canada Post shipping option.
The tracked shipping through Canada Post is much more expensive. Therefore, we have to increase the Canada Post shipping rates to USD 20 or equivalent.
While Canada Post accepts tracked shipments to most of the countries (covering nearly 95% of our orders), there are countries where there's no tracked option at all, or the only tracked option offered is Worldwide Priority which may cost over USD 100. If we receive an order from one of such countries, we will decide on a case-by-case basis. We may choose to use untracked option, or we may find an alternative shipping company. If we decide to make any changes to the shipping method chosen by the customer, we will always contact the customer prior to shipping.
To offset shipping cost increases, we now offer free Canada Post shipping on all orders above USD 199 or equivalent.
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